Effortlessly manage your team with Cerev Service
Simplify job assignments, track progress in real-time and resolve issue faster and exceed customer expectations
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What customers are saying
Find out what we do for our customers to boost their impact.
CNC Machine Supplier
Streamlining Operations: From Chaos to Clarity
Tracking ~300 work orders per month with 11 technicians with ease. Increase in ~15% completion.
Trusted by the best field service team
Field Service Management Made Simple
Track jobs, manage teams, and delight customers - all from one intuitive mobile app, with seamless web integration. Experience how our clean interface puts everything at your fingertips, wherever you are.
CHALLENGES
Frustrations That Slow You Down
Missed appointments, endless paperwork, and communication breakdowns—sound familiar? These inefficiencies cost you time, money, and customer trust. Its time to eliminate the chaos.
- 1Scheduling Nightmares
Juggling Excel sheets, WhatsApp messages, and last-minute changes? Lost track of who's assigned where? Manual scheduling leads to chaos and missed jobs.
- 2Endless Calls, No Answers
Customers calling nonstop, repeating issues, and chasing updates? Without a centralized system, miscommunication and delays never end.
- 3Slow Reports, Slower Cash Flow
Days-long reporting delays and manual paperwork stall your billing and hurt cash flow. Outdated documentation also damages credibility.
Ready to overcome these challenges?
Let Cerev Service transform your field operations
How We Make Your Field Operations More Scalable
Explore the key features that streamline your workflow and boost productivity.
Effortlessly generate unique QR codes to streamline the identification and tracking of customers and equipment, enhancing operational efficiency.
Automatically create comprehensive reports with digital signatures and photo attachments, ensuring thorough documentation and professional presentation.
Accelerate job completion by obtaining electronic signatures, providing instant customer verification and approval for faster service delivery.
Maintain detailed records of parts usage across work orders and equipment, enabling precise inventory management and cost control.
Utilize data analytics to recognize top performers, driving a culture of excellence and optimizing team efficiency through informed decision-making.
Modules
Everything you need, all in one place.
Cerev Service integrates powerful modules to streamline every aspect of your field service operations.
Get a comprehensive view of your operations at a glance with our intuitive dashboard.
Create and manage service requests from customers efficiently with streamlined workflows.
Convert service requests into actionable work orders for your field technicians.
Schedule and manage appointments with an easy-to-use calendar interface.
Standardize procedures and ensure quality with customizable checklists for all service tasks.
Manage service agreements and contracts with built-in templates and tracking.
Maintain a comprehensive customer database with service history and preferences.
Track and manage customer equipment with detailed service records and histories.
Keep track of parts and supplies with our integrated inventory management system.
Testimonials
Hear It from Our Customers
Managing > 8,000 machines we maintain with only 11 technicians is a nightmare with excel and whatsapp. Now Cerev Service is our one stop solution for all our field operations.
Before Cerev Service, we lost track of all these repair requests, no proper system centralise all our jobs. Now we use Cerev Service mobile app to centralise all our jobs, I can keep track and make sure my team had done the work, and settlements are much faster.
We able to churn out reports fast and the whole process is automated. Very easy for us to send and invoice our customers and look professional.
Take the next step towards
Streamlined Operations!
Take control with Cerev Service, Optimize your workflows, keep everything in one place, and deliver outstanding service with confidence
Get in Touch with Us!
We're here to answer your questions and help your business thrive. Let's connect!
Find Us, Connect With Us
Whether you have questions, need support, or are ready to revolutionize your field service operations, reach out today. Let’s make efficiency your new standard.
Our Location
HelixByte Sdn Bhd BO1-A-9, Menara 2, KL Eco City, 3, Jln Bangsar 59200 Kuala Lumpur WP Malaysia
Contact Number
+6019 - 222 7596Email Us
support@cerev.netOperating Hours
Monday - Friday: 9 AM - 6 PM